Master of Commerce (M.Com.) Enterprise Resource Planning Syllabus - Mumbai University 2026

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Syllabus for Enterprise Resource Planning

Mandatory course · Semester 4 · M.Com. E-Commerce · 4 credits · 100 marks

Module I

Unit 1 Introduction to Enterprise Resource Planning
A) ERP Concepts and Evolution: Definition and scope of Enterprise Resource Planning
(ERP), Historical development of ERP systems, Benefits, and challenges of implementing ERP in organizations, ERP market trends and leading vendors.
B) ERP Components and Architecture: Core modules of ERP systems: finance, human resources, supply chain management, and manufacturing, ERP architecture: client-server vs. cloud-based, database management systems (DBMS), Integration
with other enterprise systems: CRM, BI, and SCM, ERP implementation
methodologies: waterfall vs. agile approaches
Unit 2 Business Process Mapping and Analysis
A) Business Process Analysis: Understanding business processes: value chain
analysis, process modeling techniques, identifying inefficiencies and bottlenecks in business processes, Mapping business processes to ERP modules: process
reengineering vs. customization, Business process optimization and continuous
improvement
B) ERP System Selection and Evaluation: Requirements gathering and gap analysis, Vendor evaluation and selection criteria, Customization vs. configuration: evaluating
the fit of ERP systems to organizational needs, Total cost of ownership (TCO)
analysis and ROI assessment

Module II

Unit 3 Implementation and Integration of ERP Systems
A) ERP Implementation Phases: Project planning and management, System design
and configuration, Data migration and system testing, Training and change
management.
B) Integration with Organizational Processes: Integration of ERP with legacy systems
and third-party applications, Interoperability standards and protocols: APIs, web
services, and ETL, Real-time data synchronization and data governance, Scalability
and performance optimization.
Unit 4 ERP System Maintenance and Support
A) ERP System Maintenance: Patch management and version upgrades, Performance
monitoring and optimization, Disaster recovery and business continuity planning, Security management and access control.
B) User Training and Support: End-user training programs and materials, Helpdesk
support and user community management, Continuous improvement and feedback
mechanisms, Measuring ERP system effectiveness and user satisfaction

References

1 Enterprise Resource Planning: Concepts, Methodologies, Tools, and Applications edited by J. Wang
2 Modern ERP: Select, Implement, and Use Today's Advanced Business Systems by Marianne Bradford
3 Implementing SAP ERP Sales & Distribution by Glynn C. Williams
4 Microsoft Dynamics 365 For Dummies by Renato Bellu
5 Oracle E-Business Suite Financials Handbook by Ben Prusinski and Gustavo Gonzalez SEMESTER IV

Reproduced from the University of Mumbai syllabus for M.Com. (E-Commerce) under NEP 2020, in force from the academic year 2023-24. Wording is as printed in that syllabus. Module numbering is as printed there too.

The complete syllabus

This subject is cut from the University circular for its specialisation. Open a document here if you want the whole thing rather than a single subject.

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