B.Com. (Investment Management) Communication Skill in Investment Management II Syllabus - Mumbai University
This is the FY BCom IM syllabus under NEP 2020, in force from the academic year 2024-25. The University still sets the earlier Choice Based papers alongside it for ATKT candidates, so check which scheme your exam form names before you revise.
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Syllabus for Communication Skill in Investment Management - II
Module I: Oral Communication
- A) Meaning, Nature, Scope, characteristics, Principles of effective oral communication, Importance of body language in oral communication, Confidence building, Ways to build confidence, Importance of eye contact.
- B) Job Interviews - conducting and giving interviews, Do’s and Don’ts of job interview.
- C) Group Discussion - nature, do’s and don’ts of group discussion, Opening of topic, discussion, summary and observer’s comments
Module II: Written Communication and Modern Tool of communication
- A) Written communication- significance in business writing , Language of business writing, Structure of Business letters , Types of business letters - order, enquiries and replies, sales letters, complaints, claims and adjustment letters, goodwill letters., Communication in Organization - Formal Channels – Vertical, Horizontal, Diagonal communication., Internal Channels - Informal channels : Grapevine , rumors, Mannerisms and etiquettes at workplace.
- B) Modern tools of Communication: Telex, Telegram, Fax, Voice Mail, Teleconferencing, Videoconferencing, Dictaphone, SMS, MMS, Internet, Social Media Sites, Chabot.
References
- Effective Business Communication" by Herta A. Murphy, Herbert W. Hildebrandt, Jane P. Thomas, published by McGraw-Hill Education.
- Strategic Communication Techniques for Investment Managers – II” by vivek Kumar Published by Oxford University Press India.
- "Communication Mastery in Investment Management – II" by Ananya Sharma Published by Sage Publications India Pvt. Ltd.
- "Effective Communication in Investment Management – II" by Ravi Gupta Published by Wiley India Pvt. Ltd.
Reproduced from the University of Mumbai syllabus for B.Com. (Investment Management) under NEP 2020, in force from the academic year 2024-25. Wording is as printed in that syllabus. Module numbering is as printed there too.
The complete syllabus
This subject is cut from the University circular for its year. Open a document here if you want the whole thing rather than a single subject.