B.Com. (Banking and Insurance) AI Driven Transformation in Banking and Insurance Syllabus - Mumbai University 2026
This is the Fourth Year BBI Honours with Research syllabus under NEP 2020, in force from the academic year 2026-27. The fourth year is new in 2026-27, and the University runs it as two separate courses: Honours, and Honours with Research.
Loading syllabus...
Syllabus for AI-Driven Transformation in Banking and Insurance
Module I: Foundations of AI in BFSI
- Unit 1: Introduction to AI, ML and Data Strategy
- AI, ML and DL Concepts – Understanding artificial intelligence, machine learning, and deep learning; distinction from traditional analytics.
- Evolution of AI in BFSI – Adoption trends in banking and insurance; role in digital transformation.
- Data Strategy in Financial Services – Handling structured financial data such as transactions and customer records.
- Unstructured Data Processing – Use of OCR and NLP in processing insurance documents, KYC forms, and claims data.
- Unit 2: Regulatory Environment and Ethical AI
- Regulatory Framework – Role of RBI, SEBI, and IRDAI in governing AI adoption in financial services.
- Explainable AI (XAI) – Need for transparency, interpretability, and accountability in AI systems.
- Algorithmic Bias and Fairness – Identification and mitigation of bias in financial decision-making models.
- Data Privacy and Compliance – Legal and ethical considerations in handling sensitive customer data.
Module II: AI in Banking and Lending
- Unit 3: Digital Lending and Credit Analytics
- AI in Credit Scoring – Use of machine learning models for evaluating borrower risk.
- Alternative Data Utilization – Behavioral data, transaction patterns, and digital footprints in credit assessment.
- Automated Loan Processing – AI-driven underwriting and decision-making systems.
- Risk-Based Pricing Models – Dynamic interest rate determination using predictive analytics.
- Unit 4: Fraud Detection and Customer Experience
- Fraud Detection Systems – Anomaly detection and behavioral biometrics for fraud prevention.
- RegTech and AML Compliance – AI-driven surveillance systems for anti-money laundering.
- AI in Customer Interaction – Chatbots, virtual assistants, and automated service delivery.
- Personalization in Banking – AI-enabled product recommendations and customer engagement strategies.
Module III: AI in Insurance and InsurTech
- Unit 5: Underwriting and Risk Profiling
- AI in Risk Assessment – Predictive models for evaluating insurance risk.
- Dynamic Pricing Models – Usage-based insurance and personalized premium calculation.
- Customer Segmentation – Data-driven profiling for targeted insurance products.
- Automation in Underwriting – Reducing manual intervention through AI tools.
- Unit 6: Claims Management and Predictive Analytics
- Automated Claims Processing – Use of AI for faster and efficient claims settlement.
- Computer Vision Applications – Image-based damage assessment in motor and property insurance.
- Predictive Analytics in Insurance – Forecasting policy lapse and claim probability.
- Customer Retention Models – AI-driven strategies to improve policyholder retention.
Module IV: Emerging Trends
- Unit 7: Advanced AI Technologies in Finance
- Generative AI Applications – Use of large language models (LLMs) for report generation and document summarization.
- Synthetic Data Generation – Enhancing model training while ensuring data privacy.
- Agentic AI Systems – Autonomous decision-making workflows in financial operations.
- Blockchain Integration – Enhancing security, transparency, and trust in financial transactions.
- Unit 8: Contemporary Developments and Conceptual Applications
- Conceptual Framework of AI Applications – Theoretical understanding of AI use cases in banking and insurance sectors.
- AI in Credit and Risk Assessment (Conceptual View) – Principles and models used in credit scoring and decision-making.
- AI in Claims and Process Automation (Theoretical Perspective) – Conceptual study of automation in claims processing and operational workflows.
- Critical Evaluation of AI Systems – Analytical discussion on effectiveness, limitations, ethical concerns, and future scope of AI in BFSI.
Reference Books
- 1 Dr. S. B. Verma – Artificial Intelligence in Finance
- 2 C. Bhattacharjee – Banking Strategy, Credit Appraisal and Lending Decisions
- 3 M.Y. Khan – Indian Financial System
- 4 Dr. Pradeep K. Sinha – Artificial Intelligence: Concepts and Applications
- 5 IIBF – Digital Banking and Financial Services
Reproduced from the University of Mumbai syllabus for B.Com. (Banking & Insurance) under NEP 2020, in force from the academic year 2026-27. Wording is as printed in that syllabus. Module numbering is as printed there too.
The complete syllabus
This subject is cut from the University circular for its year. Open a document here if you want the whole thing rather than a single subject.