B.Com. (Banking and Insurance) Business Communication I Syllabus - Mumbai University
This is the FY BBI syllabus under NEP 2020, in force from the academic year 2024-25. The University still sets the earlier Choice Based papers alongside it for ATKT candidates, so check which scheme your exam form names before you revise.
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Syllabus for Business Communication - I
Module I: Introduction to Communication skill
- A Introduction, Meaning, Definition, Objective of communication, Types of communication, Process of communication, Principles of effective communication, Barriers to effective communication, Overcoming barriers
- B Effective English: Word formulation process - Basic sentence patterns, types of sentences - Simple, complex, compound, Prefixes, suffixes, Developing vocabulary skills.
Module II: Fundamentals of effective Reading, Listening and Speaking Skills
- A Listening Skills: Listening, Active listening and Passive listening, Blocks to effective listening, Guidelines for Effective listening, importance of silence in communication.
- B Speaking Skills: Process of speaking -Pronunciation, Speech mechanism, aspects of effective speaking- accents, intonation, pitch, etc. Greetings, Apology, Permission.
- C Reading Skills: Introduction, what is reading? Types of reading - slow, fast, silent, SQ3R technique of reading. D) Writing Skills: Importance of writing skills, Essentials of good writing, Grammar skills.
References
- Effective Communication Skills for Bankers" by Shalini Verma, published by Taxmann Publications
- Banking and Finance: Theory, Law and Practice" by N.K. Aggarwala
- Banking Communication: Winning Strategies for Communicating Change
- Communication Skills for the Financial Industry" by Amanda Hardy, published by Kogan Page.
Reproduced from the University of Mumbai syllabus for B.Com. (Banking & Insurance) under NEP 2020, in force from the academic year 2024-25. Wording is as printed in that syllabus. Module numbering is as printed there too.
The complete syllabus
This subject is cut from the University circular for its year. Open a document here if you want the whole thing rather than a single subject.