Chapter One
What Alternative Dispute Resolution Is, and Why a Law Student Studies It
Syllabus topic the framing chapter for Modules I to IV. MU prints no introduction.
In one line
Alternative Dispute Resolution, almost always shortened to ADR, means settling a dispute by some route other than a judge deciding it in open court after a trial.
In exam wording: ADR is the collective name for the processes by which parties resolve a legal dispute outside the ordinary hierarchy of courts, principally arbitration, conciliation, mediation, negotiation and the Lok Adalat, either voluntarily or on a reference made under a statute.
Why the law needs an alternative at all
A civil suit in India is not quick. It is filed, summons go out, written statements come in, issues are framed, witnesses are examined, arguments are heard, and a decree follows. Then there is an appeal, and often a second appeal. A dispute about a boundary wall between neighbours can outlive the wall.
That is not because judges are idle. It is arithmetic. There are only so many courts, and every case that is filed joins a queue behind every case already in it. A system that decides disputes one at a time, thoroughly, cannot absorb an unlimited number of them.
Two consequences follow, and both of them are what this subject is about.
The first is that justice delayed is, for many people, justice refused. A person owed twenty thousand rupees will not spend six years recovering it. They simply give up, and the law becomes something that exists on paper for people who cannot use it.
The second is that a trial is not always the right tool. A trial produces a winner and a loser. That is exactly what is wanted where a serious crime has been committed or a difficult point of law has to be settled. It is a poor fit where two businesses want to keep trading with each other, or where a couple has to keep speaking because they share a child.
ADR exists because of both. It is faster and cheaper, which answers the first, and it can produce an agreement rather than a verdict, which answers the second.
The words you will need, defined once
Every one of these is used loosely in ordinary speech and precisely in this subject. Learn them here and the rest of the book becomes readable.
Adjudication means a decision imposed by somebody with authority to impose it, whether a judge or an arbitrator. The parties do not have to agree with it; they are bound by it.
Settlement means an outcome the parties themselves agree to. Nobody imposes it. The role of any third person is to help them reach it.
Binding means a party can be made to comply, ultimately by execution through a court. An outcome that is not binding is only a suggestion.
What Alternative Dispute Resolution Is, and Why a Law Student Studies It
A forum is the body before which a dispute is brought. A court is a forum, and so is an arbitral tribunal, and so is a Lok Adalat.
A tribunal is a body that decides disputes but is not part of the ordinary court hierarchy. An arbitral tribunal is the arbitrator or arbitrators appointed to decide one particular dispute.
An award is the decision of an arbitral tribunal, or of a Lok Adalat, corresponding to what a court calls a decree.
A decree, defined in section 2(2) of the Code of Civil Procedure 1908, is the formal expression of a court's adjudication conclusively determining the rights of the parties. Why this matters here is simple: several statutes in this subject take an outcome reached outside court and say it shall be deemed to be a decree, and that single sentence is what makes it enforceable.
Pre-litigation describes a stage before any case has been filed. Pending describes a case already before a court.
The four families, and the one line that separates them
Everything in this book is a variation on two questions. Who decides, and is the outcome imposed or agreed?
Negotiation is the parties talking to each other, with or without their lawyers, and nobody else present. There is no third person at all. If they agree, the agreement binds them as a contract. This is Module III, topic 3.3.
Mediation adds a neutral third person whose job is to help the parties reach their own agreement. The mediator does not decide anything. This is Module III, and the Indian statute on it, the Mediation Act 2023, is not yet in force in the part that matters, which is why chapter 620 exists.
Conciliation also adds a neutral third person, and in India that person may go further than a mediator traditionally does: section 67(4) of the Arbitration and Conciliation Act 1996 expressly lets a conciliator make proposals for a settlement at any stage. Part III of that Act is a complete statutory code for it, and it is Module III, topic 3.2.
Arbitration is different in kind from the other three. The parties agree, usually in advance and usually in a contract, that if a dispute arises it will be decided by a private tribunal of their choosing rather than by a court. The arbitrator hears both sides and makes an award, and that award binds them whether they like it or not. Arbitration is adjudication; it is simply adjudication by somebody other than a judge. The whole of Module II is the Act that governs it.
The Lok Adalat does not fit the four neatly, and that is the point of it. It is a forum organised under section 19 of the Legal Services Authorities Act 1987 where disputes are settled by agreement, and the settlement is then given the force of a civil court decree by section 21 of that Act. It settles rather than decides, which puts it with mediation and conciliation; but its outcome is as binding as a decree, which puts it with arbitration. Chapters 100 to 130 work it through.
What Alternative Dispute Resolution Is, and Why a Law Student Studies It
One exception matters and is met in chapter 150. The Permanent Lok Adalat, created by Chapter VIA of the same Act, tries conciliation first and, if that fails, may go on to decide the dispute on its merits. It is the only body in this subject that does both.
The distinctions in a table
| Who is present | Who decides | Is the outcome binding | Where it is governed | |
|---|---|---|---|---|
| Negotiation | The parties only | The parties | As a contract, if they agree | No statute |
| Mediation | A neutral mediator | The parties | Only if they agree, then as recorded | Mediation Act 2023, largely not in force |
| Conciliation | A neutral conciliator who may propose terms | The parties | Section 74 gives a settlement the status of an arbitral award | Arbitration and Conciliation Act 1996, Part III |
| Arbitration | An arbitral tribunal | The tribunal | Yes, the award is enforced as a decree | Arbitration and Conciliation Act 1996, Part I |
| Lok Adalat | A bench organised by a legal services authority | The parties | Section 21 deems the award a decree, and no appeal lies | Legal Services Authorities Act 1987, Chapter VI |
| Permanent Lok Adalat | A Chairman and two members | The parties, or the forum if they cannot agree | Yes, and section 22E makes it final | Legal Services Authorities Act 1987, Chapter VIA |
A worked example, so the differences are concrete
Meera runs a small printing press in Kurla. Aftab, who owns a chain of stationery shops, ordered forty thousand notebooks. Meera delivered them. Aftab paid part of the price and refused the balance of two lakh eighty thousand rupees, saying the paper was thinner than the sample.
Meera has choices, and each one is a different chapter of this book.
She can negotiate. She telephones Aftab, they argue, and eventually she offers to accept two lakh forty thousand rupees in full settlement. He agrees. They sign a letter recording it. That is negotiation, and the letter is a contract.
She can propose mediation. Neither will speak to the other, so they ask a retired professor both of them trust to sit with them for an afternoon. The professor decides nothing. He gets each of them to say what actually went wrong, and by the evening they have an agreement neither would have reached alone.
If their contract had an arbitration clause, she has no choice at all in one sense and a great deal of control in another. Section 7 of the Arbitration and Conciliation Act 1996 defines the agreement that makes arbitration possible; if the purchase order said that disputes would go to a sole arbitrator in Mumbai, then that is where the dispute goes, and if Aftab sues in court instead, section 8 requires the court to send the parties to arbitration. The arbitrator will hear the evidence about paper thickness and make an award, and Meera may lose.
What Alternative Dispute Resolution Is, and Why a Law Student Studies It
She can take it to a Lok Adalat. She has not filed a case, but section 19(5)(ii) covers a matter falling within a court's jurisdiction that has not been brought before it, and section 20(2) lets the authority organising the Lok Adalat take it up on her application. If Aftab attends and they agree on two lakh sixty thousand rupees, the Lok Adalat passes an award, and by section 21 that award is deemed to be a decree of a civil court, executable if he does not pay, with no appeal against it.
She can also just file a suit. Sometimes that is right. If Aftab has no intention of settling anything and Meera needs an attachment before judgment to stop him moving his stock, a court is where she should be. ADR is an alternative, not a substitute, and a lawyer who cannot say when to litigate has learned this subject badly.
What this subject is called on your syllabus, and why that matters
The University of Mumbai prints this course as PRACTICAL TRAINING II, Alternate Dispute Resolution, and the syllabus opens by saying the course is in compliance with the Bar Council of India's prescription of compulsory clinical courses.
Two things follow that are worth knowing at the start.
It is a clinical paper, so the examiner expects you to be able to do things, not only describe them. Module IV is entirely skills: writing a case comment, researching a public interest petition, using legal databases, running a law office. Module III ends with counselling. Even in Modules I and II, a question is as likely to give you a set of facts and ask what forum you would use as to ask what section 34 says.
It is assessed by your college rather than by a University theory paper. MU's Winter 2026 examination timetable for the three-year LL.B., Semester III, sets four papers, and this is not one of them. That does not make the syllabus smaller. It is printed in full, it names two Acts outright, and everything in it can be asked of you. It does mean that the form your assessment takes is set by your college, so ask your teacher early what it will be.
What Alternative Dispute Resolution Is, and Why a Law Student Studies It
What beginners get wrong
ADR is not a lesser form of law for smaller disputes. The largest commercial disputes in the world, running to billions, are arbitrated rather than litigated, and by choice. Size is not the criterion.
"Alternative" does not mean optional. Section 12A of the Commercial Courts Act 2015 makes mediation a condition that must be satisfied before certain suits can be filed at all, and an arbitration clause in a contract removes the parties' right to go to court on that dispute. Chapters 240 and 610 work both through.
Arbitration and mediation are not two words for the same thing. This is the single commonest error in this subject, and it is not a small one: an arbitrator imposes a decision and a mediator cannot impose anything. If you write them as interchangeable, you have said something plainly wrong.
A Lok Adalat is not a court holding a shorter hearing. It cannot try a dispute or pronounce on who is right. It can only record what the parties themselves agree, and chapter 120 works through the case where the Supreme Court set an award aside precisely because a Lok Adalat had gone further than that.
Quick revision
- ADR means resolving a dispute otherwise than by a court deciding it after trial.
- The families are negotiation, mediation, conciliation, arbitration, and the Lok Adalat.
- Only arbitration, and the Permanent Lok Adalat, produce a decision imposed on the parties. The rest produce agreements.
- The Lok Adalat is organised under section 19 of the Legal Services Authorities Act 1987, and section 21 deems its award a decree of a civil court, with no appeal.
- Arbitration rests on an arbitration agreement, defined in section 7 of the Arbitration and Conciliation Act 1996. Conciliation is Part III of the same Act, beginning at section 61.
- This subject is MU's Practical Training II, a Bar Council of India clinical course, assessed by your college.
Test yourself
1. In one sentence, what is the difference between a mediator and an arbitrator? A mediator helps the parties reach their own agreement and cannot impose anything; an arbitrator hears both sides and makes an award that binds them whether they agree with it or not.
2. A settlement reached in a Lok Adalat and a settlement reached over the telephone are both agreements. What makes them different in law? Section 21 of the Legal Services Authorities Act 1987 deems every award of a Lok Adalat to be a decree of a civil court, so it can be executed directly and no appeal lies against it. A telephone settlement is only a contract, and a party who wants to enforce it must sue on it.
What Alternative Dispute Resolution Is, and Why a Law Student Studies It
3. Two companies are in dispute over a supply contract that contains no arbitration clause. Can one of them force the other to arbitrate? No. Arbitration rests on agreement. Without an arbitration agreement within section 7, there is nothing to refer, and the only routes are negotiation, mediation, conciliation, a Lok Adalat, or a suit.
4. Which of the forums in this subject can decide a dispute against a party who refuses to settle? An arbitral tribunal, under Part I of the Arbitration and Conciliation Act 1996, and a Permanent Lok Adalat, which may decide on the merits under section 22C(8) if conciliation fails and the dispute does not relate to an offence. An ordinary Lok Adalat cannot.
5. Why is it wrong to say ADR is always better than going to court? Because some disputes need adjudication: where a point of law must be settled, where one party will not engage at all, where an urgent coercive order is needed, or where the matter is one the law does not permit to be settled privately at all, such as a serious criminal offence.