ClickHouse
About this role
A customer facing engineering job at ClickHouse rather than a sales one, and readers have asked for exactly this shape. The split is stated in the posting: half project engineering and consulting, half consultative support. You sit with strategic enterprise customers on design, architecture, integration, benchmarking, sizing and migration, and between projects you work L1 to L3 support cases with the wider Support team. You also write the documentation, knowledge base articles and reference architectures that come out of that work. Apply if you have real distributed database operating experience and enjoy the customer half rather than tolerating it. Two things to weigh honestly before you apply: 24x7 on call is part of the job, and the posting estimates up to 35 percent onsite regional travel. Remote in India otherwise.
Who this is for
Required by the posting: 5+ years in Professional Services, Support, Technical Account Management, Engineering/SRE and/or Project Management roles, AND 5+ years of relevant industry experience implementing, operating or supporting scalable, fault tolerant distributed database management systems. Technical breadth and depth across DBMS, OLAP, cloud and SaaS platforms, distributed systems software engineering, Linux and Unix, and Kubernetes.
The real day to day, as the posting itself splits it: 50 percent project engineering and consulting, meaning design, architecture, integration, implementation and documentation, plus research, benchmarking, performance and functional testing, reference architectures, sizing, migration and tooling. The other 50 percent is case initiated consultative support for strategic users, customers and prospects, covering implementation, onboarding, production launches and proofs of concept. You also handle L1 to L3 support cases when not assigned to a project, partner with Product Management, Engineering and Sales on the roadmap and account plans, produce public and internal documentation, knowledge base articles, learning content, reference architectures, blogs and benchmark results, and assist with hiring and mentoring as the team grows.
Location and working pattern: India (Remote), and this requisition sits in ClickHouse's India office within the Support Services department.
Two commitments the posting states plainly and you should weigh before applying: you must be available for scheduling and on call to deliver 24x7 support in a global distributed environment, and the role carries up to 35 percent estimated onsite regional travel. That is a materially different life to a desk based remote engineering job, and it is the honest reason this one sits in our customer facing group rather than the main engineering list.
Honest fit guidance: this is technical delivery work with customers attached, not pre sales. The requirement list is engineering led (two separate five year bars, both technical) and there is no quota, no pipeline target and no selling language anywhere in it. If you are a support or professional services engineer with genuine DBMS depth and you want the remote flexibility, this fits. If you want to stay heads down in a codebase, the customer half will grate.
The real day to day, as the posting itself splits it: 50 percent project engineering and consulting, meaning design, architecture, integration, implementation and documentation, plus research, benchmarking, performance and functional testing, reference architectures, sizing, migration and tooling. The other 50 percent is case initiated consultative support for strategic users, customers and prospects, covering implementation, onboarding, production launches and proofs of concept. You also handle L1 to L3 support cases when not assigned to a project, partner with Product Management, Engineering and Sales on the roadmap and account plans, produce public and internal documentation, knowledge base articles, learning content, reference architectures, blogs and benchmark results, and assist with hiring and mentoring as the team grows.
Location and working pattern: India (Remote), and this requisition sits in ClickHouse's India office within the Support Services department.
Two commitments the posting states plainly and you should weigh before applying: you must be available for scheduling and on call to deliver 24x7 support in a global distributed environment, and the role carries up to 35 percent estimated onsite regional travel. That is a materially different life to a desk based remote engineering job, and it is the honest reason this one sits in our customer facing group rather than the main engineering list.
Honest fit guidance: this is technical delivery work with customers attached, not pre sales. The requirement list is engineering led (two separate five year bars, both technical) and there is no quota, no pipeline target and no selling language anywhere in it. If you are a support or professional services engineer with genuine DBMS depth and you want the remote flexibility, this fits. If you want to stay heads down in a codebase, the customer half will grate.
Apply on company site
Opens job-boards.greenhouse.io, the employer's own application page. Applying is always free.