Nirmata
About this role
Nirmata sells an AI powered Kubernetes governance platform to large enterprises, and is closely associated with Kyverno, the policy engine for Kubernetes. This role puts you inside the customer's environment rather than behind the product. As a Customer Success Engineer you are the single technical point of contact for your accounts, architecting and operationalising Nirmata's platform in Fortune 500 environments, building working solutions against live production systems to prove real return on investment, and leading the technical design work that gets the platform adopted. Nirmata frames it as a live research and development loop: you find the workflow gaps nobody knew about and feed them back to Engineering and Product. Deep Kubernetes expertise is the core requirement. A reader asked for customer success and technical account roles by name, and this is the most engineering heavy of them.
Who this is for
What the posting asks for: 4 or more years of professional experience in engineering or technical consulting. The role is built on deep Kubernetes knowledge, since Nirmata expects you to go deep in Kubernetes and in Nirmata's own solutions, including using its AI capabilities against customer problems.
The real day to day, as Nirmata lists it. Custom engineering and proof of value: building working solutions against live production systems to demonstrate provable return on investment tied to the customer's own data and environment. Cloud native and AI expertise: being the expert who goes deep on Kubernetes as the orchestrator for both software and AI workloads. Enterprise implementation: verifying and implementing detailed technical designs that address complex customer problems and drive platform adoption. Technical leadership: leading customer initiatives by understanding the business implications and architecting for operational, integration and scaling requirements. Operational excellence: providing design and operational solutions for enterprise container adoption, including building the necessary tools and automation. Research and development feedback: gathering field insight and giving Engineering clear product feedback grounded in real customer requirements. Customer advocacy: managing technical escalations, educating customers and documenting best practice. Value realisation: helping customers define, capture and document the financial value the platform delivers.
Location and setup: Bangalore. The posting does not state office days.
Honest fit guidance: Nirmata says outright that this is unlike a traditional customer success role, and the responsibilities support that, since you are building against live production systems rather than running adoption checklists. The trade off is that your work is measured in customer outcomes and renewals rather than shipped features, and you will spend real time in meetings and escalations. Good fit if you have Kubernetes depth and want to use it in front of customers. Poor fit if you want to be heads down in a codebase. Nirmata is also a much smaller company than most on this list, which usually means broader scope and less structure.
The real day to day, as Nirmata lists it. Custom engineering and proof of value: building working solutions against live production systems to demonstrate provable return on investment tied to the customer's own data and environment. Cloud native and AI expertise: being the expert who goes deep on Kubernetes as the orchestrator for both software and AI workloads. Enterprise implementation: verifying and implementing detailed technical designs that address complex customer problems and drive platform adoption. Technical leadership: leading customer initiatives by understanding the business implications and architecting for operational, integration and scaling requirements. Operational excellence: providing design and operational solutions for enterprise container adoption, including building the necessary tools and automation. Research and development feedback: gathering field insight and giving Engineering clear product feedback grounded in real customer requirements. Customer advocacy: managing technical escalations, educating customers and documenting best practice. Value realisation: helping customers define, capture and document the financial value the platform delivers.
Location and setup: Bangalore. The posting does not state office days.
Honest fit guidance: Nirmata says outright that this is unlike a traditional customer success role, and the responsibilities support that, since you are building against live production systems rather than running adoption checklists. The trade off is that your work is measured in customer outcomes and renewals rather than shipped features, and you will spend real time in meetings and escalations. Good fit if you have Kubernetes depth and want to use it in front of customers. Poor fit if you want to be heads down in a codebase. Nirmata is also a much smaller company than most on this list, which usually means broader scope and less structure.
Apply on company site
Opens job-boards.greenhouse.io, the employer's own application page. Applying is always free.