B.Com. (Banking and Insurance) Insurance Claims Management and Settlement Syllabus - Mumbai University
This is the Fourth Year BBI Honours with Research syllabus under NEP 2020, in force from the academic year 2026-27. The fourth year is new in 2026-27, and the University runs it as two separate courses: Honours, and Honours with Research.
MU’s syllabus repeats the previous paper’s "Title of Paper" line on this course. The name here is the one MU’s own programme structure sets for it, on page 5 of the same circular.
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Syllabus for Insurance Claims Management and Settlement
Module I: Basics of Insurance Claims
- Unit 1: Introduction to Claims Management Meaning of insurance claims: Compensation process , Types of claims: Life and general insurance ,Importance of claims settlement ,Principles governing claims
- Unit 2: Documentation in Claims Required documents: Policy, forms, reports , Claim intimation process ,Verification procedures ,Role of surveyors
Module II: Claim Settlement Process
- Unit 3: Life Insurance Claims, Death claim procedures ,Maturity and survival claims ,Nominee and legal issues ,Claim settlement timelines
- Unit 4: General Insurance Claims Motor and health claims ,Assessment of loss ,Claim approval and rejection ,Fraud detection in claims
Reference Books
- 1 M. N. Mishra – Insurance Principles and Practice
- 2 Dr. P. K. Gupta – Insurance and Risk Management
- 3 IIBF – Principles of Insurance
- 4 Nalini Prava Tripathy – Insurance Theory and Practice
- 5 G. Ramesh – Insurance Management in India
Reproduced from the University of Mumbai syllabus for B.Com. (Banking & Insurance) under NEP 2020, in force from the academic year 2026-27. Wording is as printed in that syllabus. Module numbering is as printed there too.
The complete syllabus
This subject is cut from the University circular for its year. Open a document here if you want the whole thing rather than a single subject.