munotes®
Sign in
Home / Syllabus / Master of Commerce (M.Com.) / Business Management / Semester 2 / Hospitality Management

Master of Commerce (M.Com.) Hospitality Management Syllabus - Mumbai University

Hospitality Management Syllabus.pdf
Mandatory course · Semester 2 · M.Com. Business Management · 2 credits · 50 marks

Loading syllabus...

Syllabus for Hospitality Management

Mandatory course · Semester 2 · M.Com. Business Management · 2 credits · 50 marks

Module I

  • Unit 1 Soft Skills Development
  • A. Basic English - Meeting and greeting phrases in Hospitality industry - Personality
  • development (Patience, Respect, Tolerance, Leadership skills, Technical skills) - Importance of body language, Personal, Social etiquettes, life skills, disaster management
  • skills
  • B. Principles of Management (Planning, Organising, Staffing, Leading and Controlling with reference to Hospitality Industry) - Levels of Management in the Hospitality Industry

Module II

  • Unit 2 Hospitality in Hotel Industry & Tourism Industry
  • A. Introduction to Hospitality Management, Hotel – Definition, classification and star
  • categorization of hotel, Meal Plan, Types of Room, Front office desk management –Food
  • serving etiquettes – Accommodation Policy– Career Opportunities in Hotel Industry
  • B. Definitions and Historical Development of Tourism, Types and Forms of Tourism, Planning and Execution of Tour Plans – Coordination during Tour Management – Networking for tour management - Career Opportunities in Tourism Industry

Reference Books

  • 1 Be Our Guest: Perfecting the Art of Customer Service - Disney Institute 2.Setting the Table: The Transforming Power of Hospitality in Business - Danny Meyer 3.12 Golden Keys to Hospitality Excellence - Frank H. Benzakour
  • 4 Tourism Planning and Development - J.K. Sharma
  • 5 Studies in Tourism - Sagar Singh
  • 6 Tourism: Principles and Practices - Cooper C., Fletcher J., Gilbert D and Wanhil. S
  • 7 Tourism: Principles and Practices - McIntosh, R.W.

Reproduced from the University of Mumbai syllabus for M.Com. (Business Management) under NEP 2020, in force from the academic year 2023-24. Wording is as printed in that syllabus. Module numbering is as printed there too.

The complete syllabus

This subject is cut from the University circular for its specialisation. Open a document here if you want the whole thing rather than a single subject.

PDF M.Com. Business Management Semester 1 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Business Management Semester 2 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Business Management Semester 3 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Business Management Semester 4 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Banking and Finance Semester 1 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Banking and Finance Semester 2 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Banking and Finance Semester 3 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Banking and Finance Semester 4 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Advance Accountancy Semester 1 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Advance Accountancy Semester 2 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Advance Accountancy Semester 3 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Advance Accountancy Semester 4 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. E-Commerce Semester 1 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. E-Commerce Semester 2 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. E-Commerce Semester 3 and Semester 4 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Business Economics Semester 1 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Business Economics Semester 2 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Business Economics Semester 3 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF M.Com. Business Economics Semester 4 Syllabus NEP 2020 syllabus, in force from 2023-24 Read full PDF Read
PDF MCom Semester III And IV (2017 18) Earlier CBCS syllabus, still set for ATKT and distance candidates Read full PDF Read
PDF MCom Semester I And II (2016 17) Earlier CBCS syllabus, still set for ATKT and distance candidates Read full PDF Read
Report or request
Done!