Master of Commerce (M.Com.) Personality Development and Soft Skills Syllabus - Mumbai University

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Syllabus for Personality Development and Soft Skills

Elective course · Semester 1 · M.Com. Business Management · 4 credits

Module I: 2 credits

Unit 1 Personality Development
a Personality- Definition, Personality traits, Determinants of Personality, Classic
and modern Theories of Personality- Gordon Allports Trait Theory, Myers- Briggs Type Indicator
b Personality Development- Introduction and importance , Health- Physical, Mental
and Social health, Stress Management and Stress coping ability, Values and culture, Self Confidence and interpersonal relations, leadership skills, Problem
solving, conflict resolution and decision making, achievement motivation, goal
setting and risk taking
Unit 2 Personality and Emotions
a Personal Attributes, Attitude &Behaviour , Emotional Intelligence, Five factor EI- Social Awareness, Self Regulation, Motivation, Empathy and Social Skills, Personal Hygiene and dressing sense, Postures and gestures, Body Language, Good manners and Character building
b Emotional Intelligence, Intellectual Quotient and Job Performance ,Perception- Meaning , Factors influencing Perception , When perception fails, Learning- Meaning, Theories of Learning – Social learning theory, Reinforcement theory, , Types of reinforcement, Cognitive learning, insight learning, Imitation learning

Module II: 2 credits

Unit 3 Soft Skills
a Definition of Soft skills, Soft Skills V/S Hard Skills, Soft Skills and Multiple
Intelligence, Howard Gardners Theory of Individuals and Distinct Kinds of Intelligence, Soft Skills – Listening Skills, Assertiveness Skills, Communication Skills, Dimensions of Soft Skills- Attitude, Communication and Etiquettes,
b Language Skills- Listening, Types of Listening, Fluency and Accuracy in speaking, Conversation skills- Oral communication, Barriers to effective
communication, Reading skills- Types of reading, Strategies to develop
reading, Writing- Types of writing, Qualities of good writing , Vocabulary
building, Voice modulation and impactful speaking
Unit 4 Etiquettes and Job success
a Creative thinking, Values- nature and classification of values-moral, aesthetic, social and spiritual , role of teacher in moral education of students, Presentation skills , Role of Social media, AI and Chat GPT in soft skills
development, Research and soft skills development
b Business Etiquette and social etiquettes, Netiquette- respectful
communication on internet, Resume Writing, how to write Application letter, How to face interviews, rules to follow in Group Discussion and Debates , Job/Career success

REFERENCES

1 Allport. G. W, Personality- A psychological Interpretation, London constable and company ltd 1937 reprinted in 1966
2 Krishna Mohan V, Personality Development- planning your success in campus interviews and job fairs, Excel books India 2009
3 Lawrence A P1ervin, Oliver P John- Handbook of Personality, theory and research, 2 nd edition, 2001
4 Thomas A Harris, I am ok, You are ok , New York-Harper and Row, 1972
5 Daniel Coleman, Emotional Intelligence, Bantam Book, 20 ICT Academy of Kerala, "Life Skills for Engineers", McGraw Hill Education (India) PrivateLtd.,2016. Caruso, D. R. and Salovey P, “The Emotionally Intelligent Manager: How to 6. Develop and Use the Four Key Emotional Skills of Leadership”, John Wiley & Sons, 2004. Kalyana, “Soft Skill for Managers”; First Edition; Wiley Publishing Ltd, 7. 2015. Larry James, “The First Book of Life Skills”; First Edition, Embassy Books, 8. 2016. Programme Name: M. Com (Business Management )

Reproduced from the University of Mumbai syllabus for M.Com. (Business Management) under NEP 2020, in force from the academic year 2023-24. Wording is as printed in that syllabus. Module numbering is as printed there too.

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