B.Com. (Financial Management) SEM VI 2018 2019 May 2019 ORGANISATIONAL BEHAVIOUR Question Paper - Mumbai University | munotes

Questions asked in this paper

• (2) Figures to the right indicate full marks

1. Q1 (A) State whether the following statements are True or False (Any Eight): 8 marks
   • 1. OB studies behavior at interpersonal level
   • 2. Perception helps us define reality
   • 3. Personality is the sum total of ways in which an individual reacts & interacts
   • 4. Attitudes have no influence on employee thought & behaviour
   • 5. The most desirable conflict outcome is
   • 6. Expert power comes from higher authority
   • 7. Members of a group are mutually dependent on one another
   • 8. Inateam, performance usually depends on the work of individual members
   • 9. Stress within limits is beneficial
   • 10. Change comes easy & does not require much adjustment Choose the Correct answer: (Any Seven): (7) 1 developed a three stage model of how successful organizational change efforts can be implemented
   • a) Kurt Lewin
   • b) Gordon Allport
   • c) Henry Fayol 2 A process in which two or more parties exchange goods or services & attempt to agree on the exchange rate for them is known as
   • a) Business
   • b) Negotiation
   • c) Conflict 3 A group is “a designated work group defined by an organization
   • a) Informal
   • b) Friendship
   • c) Formal 4 is the tendency of people to perceive what they expect to perceive
   • a) Selective perception
   • b) Selective acceptance
   • c) Selective rejection 5 is the study of societies to learn about human beings & their
   • a) Sociology
   • b) Anthropology
   • c) Psychology 6 represent basic convictions about “a specific mode of conduct or end state of existence”
   • a) Attitudes
   • b) Personality
   • c) Values 7 power is also known as positional power
   • a) Legitimate
   • b) Referent
   • c) Reward 8 conflict is also known as Vertical Conflict
   • a) Functional
   • b) Hierarchical
   • c) Line-staff 9 are “groups of 10-15 people who take on responsibilities of 10 Inthe __ model of OB, an organization is developed in a way that there is no boss nor subordinates, but all are colleagues who have to work as a
   • a) Autocratic
   • b) Supportive
   • c) Collegial
2. Q2 What is perception? What are the factors that influence perception 8 marks
   • (b) Explain the functions of attitudes 7
   • (c) Explain the concept of organizational behavior & explain its nature & 15
   • (a) Explain what are conflicts & discuss the different types of conflicts in detail 15
   • (b) Explain the different sources of power 8
   • (c) Discuss the concept of Organizational Politics 7
3. Q4 (a). What are groups? Explain the various stages of group development 15 marks
   • (b) Explain in brief the different types of teams 8
   • (c) How can High Performance teams be built 7
4. Q5 (a) Explain the main causes of stress 8 marks
   • (b) Discuss the different types of resistance to change 7
5. Q5 Short Notes (Any three): 15 marks
   • 1. Autocratic Model of OB
   • 3. Effects of Conflicts
   • 4. Personality and Attitude
   • 5. Goals of OB

Read from the scan above, so a character or two may differ. The scan is the original.