BSc Home Science Accommodation and Event Management Practical Syllabus - Mumbai University

This is the Semester 5 syllabus under NEP 2020, in force from the academic year 2026-27. The University still examines the earlier Choice Based papers alongside it — her third-year timetables name that scheme — so check which scheme your exam form names before you revise.

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Syllabus for Accommodation and Event Management Practical

Major · Semester 5 · Third Year - Community Resource Management · 4 credits · 100 marks

Module I: Hotel Front Office Operations

1 Familiarization with front office layout, equipment, and terminology
2 Handling reservation enquiries and maintaining reservation registers
3 Preparing guest registration cards and arrival lists
4 Simulated guest check-in and check-out procedures
5 Room assignment and key handling procedures
6 Preparation and updating of room status reports
7 Handling guest requests, complaints, and service recovery (role plays)
8 Maintaining front office records and daily reports
9 Communication and coordination with housekeeping department
10 Simulation exercises of front desk operations

Module II: Hotel Housekeeping Operations

1 Identification and use of housekeeping tools, equipment, and cleaning agents
2 Demonstration and practice of guest room cleaning procedures
3 Bed making techniques (standard hotel bed making)
4 Bathroom cleaning and sanitation practices
5 Room inspection using housekeeping checklists
6 Linen handling, storage, and basic inventory management
7 Cleaning and maintenance of public areas (lobby, corridors, restrooms)
8 Waste segregation and eco-friendly housekeeping practices
9 Safety practices while handling cleaning chemicals and equipment
10 Preparation of housekeeping reports and room readiness updates

Module III: Event Planning and Preparation

1 Understanding types of events (corporate, social, institutional)
2 Identifying event objectives and target audience
3 Preparing event concept notes and event proposals
4 Event budgeting and cost estimation
5 Vendor identification and coordination (catering, décor, logistics)
6 Venue selection and site planning
7 Event scheduling and timeline preparation
8 Designing event invitations, promotional materials, and guest lists
9 Preparation of event planning checklist and logistics plan
10 Risk management and contingency planning for events

Module IV: Event Execution and Management

1 Venue layout planning and seating arrangements
2 Event décor setup and ambience preparation
3 Guest reception and hospitality management
4 Coordination with vendors during event execution
5 Event registration desk management
6 Food and service coordination during events
7 Managing stage activities and event flow
8 Handling unexpected situations and problem-solving during events
9 Event documentation (photography, reporting, feedback collection)
10 Organizing a mock or real small-scale event as a final practical project 10

1. Text Books/ Reference Books

2 Allen, J., O’Toole, W., Harris, R., & McDonnell, I. (2011). Festival and special event management (5th ed.). Wiley.
3 Bedi, S. (2023). Hotel housekeeping: Operations and management. Wisdom Press.
4 Front Office Management. (2011). India: Frank Bros. & Company.
5 Goldblatt, J. J. (2014). Special events: Creating and sustaining a new world for celebration (7th ed.). Wiley.
6 Helberg, P. (2021). Hotel housekeeping: Operations and management. Murphy & Moore Publishing.
7 Negi, J. (2014). Professional Hotel Management. India: S. Chand &Company, Limited.
8 Professional English for Hotel Employees. Notion Press and shroff publishers .
9 Raghubalan, G., Raghubalan, S. (2015). Hotel Housekeeping: Operations and Management. India: Oxford University Press.
10 Silvers, J. R. (2012). Professional event coordination. Wiley.
11 Accommodation Operation Handbook. (2024). OrangeBooks Publication.
12 Accommodation Operations Management. India: Frank Brothers (pub) Pvt Limited.
13 Andrews, S. (2007). Front office management and operations. McGraw-Hill Education.
14 Bowdin, G., Allen, J., O’Toole, W., Harris, R., & McDonnell, I. (2012). Events management (3rd ed.). Routledge.
15 Fundamentals of Hotel Front Office. Sankalp Publication.
16 Ganguly, P. (2019). Housekeeping management in hotel and service industry. I.K. International Publishing House.
17 Getz, D., & Page, S. J. (2016). Event studies: Theory, research and policy for planned events (3rd ed.). Routledge.
18 Goldblatt, J. J. (2014). Special events: Creating and sustaining a new world for celebration (7th ed.). Wiley.
19 Hospitality Reception and Front Office (Procedures and Systems). (2013). India: S. Chand Publishing.
20 Hotel Front Office Management. (2016). United States: Scitus Academics LLC.
21 Manoher, G. (2009). Hospitality Management. India: Laxmi Publications Pvt Limited.
22 Tum, J., Norton, P., & Wright, J. (2006). Management of event operations. Elsevier Butterworth-Heinemann.

Reproduced from the University of Mumbai syllabus for B.Sc. (Home Science) under NEP 2020, in force from the academic year 2026-27. Wording is as printed in that syllabus. Module numbering is as printed there too.

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