munotes
Payments Policy

Cancellation and Refund Policy

This policy explains when cancellation and refunds are available for paid services on munotes.in.

Policy Snapshot

Last updated: February 9, 2026

Refunds are reviewed case-by-case after verification.

Approved refunds are processed to the original payment method.

Payment Testing Notice

We are testing payments, so kindly do not make any real payment now.

1. Scope

This policy applies to paid digital services and subscription-related purchases made on munotes.in.

2. Cancellation

  • You can request cancellation through support using your registered account details.
  • Cancellation affects future access/renewal where applicable.
  • Already consumed or delivered benefits may remain non-reversible.

3. Refund Eligibility

  • Duplicate or accidental repeated charges for the same order.
  • Payment debited but eligible service not activated due to verified technical failure.
  • Access issues where paid features are not delivered after reasonable support attempts.

4. Non-Refundable Cases

  • Free features and resources without a paid transaction.
  • Requests made after substantial successful usage of delivered paid service.
  • Suspension or restriction due to policy violations or abuse.

5. Processing Timeline

If approved, refunds are initiated to the original payment method. Final credit timelines depend on banking/payment networks and usually take 5 to 10 business days.

6. How to Raise a Request

Email contact@munotes.in with the following details:

  • Registered email ID
  • Transaction or order reference
  • Date and amount paid
  • Issue summary and expected resolution