Deepgram
About this role
⭐ The second genuinely remote role today. Deepgram builds speech to text, text to speech and voice agent APIs used by Twilio, Cloudflare and others, and this seat owns complex post sales engagements across APAC from a base in India. The balance is stated clearly: the primary focus is architecture, implementation and Tier 3 technical problem solving, with pre sales validation only when deep technical credibility is needed. You lead enterprise deployments, unblock integrations, tune accuracy and latency, and build reference architectures for APAC use cases such as contact centres, voice analytics and AI agents. You also write real code: samples, internal tools and scripts, plus durable fixes and automation. Deepgram publishes no years figure. Its posting mentions 50,000 years of audio processed, which is a company statistic rather than an experience requirement, and we have not used it.
Who this is for
Requirements as published:
- The employer publishes no years of experience figure anywhere in this posting. We have left the field empty rather than guess, which means this role does not appear when you filter the board by years. Note: the posting does contain the phrase 50,000 years of audio, but that is a company statistic about data processed, not an experience requirement.
- Based in an APAC time zone with reliable overlap to customer business hours across East Asia, Southeast Asia and Australia and New Zealand.
- An AI first way of working, which Deepgram states is not optional: it expects every team member to actively use and experiment with advanced AI tools and to build their own into daily work, and it measures how effectively AI is applied.
The actual day to day:
- Leading architecture and implementation for enterprise deployments using Deepgram speech to text, text to speech and voice agent capabilities.
- Owning post sales technical success for assigned accounts: unblocking integrations, optimising accuracy and latency, and guiding customers to stable production.
- Acting as the Tier 3 escalation point for complex issues, driving root cause analysis and writing durable fixes or automation.
- Designing reference architectures for common APAC use cases including contact centres, voice analytics, quality assurance and AI agents.
- Building samples, internal tools and scripts that make repeatable work easier for customers and the team.
- Contributing to pre sales discovery and proofs of concept when deep technical direction is needed.
- Partnering with Product and Engineering to prioritise fixes and features.
Location and working model:
- ⭐ Remote. The posting states: this role is based out of India and will service the APAC region, and separately: Remote across APAC with periodic regional meetups. Verified against the posting body rather than the board's remote flag.
- ⚠️ The role services East Asia, Southeast Asia and Australia and New Zealand, and asks for reliable overlap with those business hours. That is a real constraint on your working day even though no fixed shift is stated.
Honest fit guidance:
- Deepgram's Applied Engineering function deliberately combines what other companies split across solutions engineering, solutions architecture, consulting and senior technical support. Expect breadth.
- The AI first expectation is stated more forcefully than at most companies, including that performance is measured on it. Take it literally.
- The posting warns the work changes fast and says this may not be the right role if you want something highly prescriptive or a traditional nine to five. That is honest, and worth believing.
- The employer publishes no years of experience figure anywhere in this posting. We have left the field empty rather than guess, which means this role does not appear when you filter the board by years. Note: the posting does contain the phrase 50,000 years of audio, but that is a company statistic about data processed, not an experience requirement.
- Based in an APAC time zone with reliable overlap to customer business hours across East Asia, Southeast Asia and Australia and New Zealand.
- An AI first way of working, which Deepgram states is not optional: it expects every team member to actively use and experiment with advanced AI tools and to build their own into daily work, and it measures how effectively AI is applied.
The actual day to day:
- Leading architecture and implementation for enterprise deployments using Deepgram speech to text, text to speech and voice agent capabilities.
- Owning post sales technical success for assigned accounts: unblocking integrations, optimising accuracy and latency, and guiding customers to stable production.
- Acting as the Tier 3 escalation point for complex issues, driving root cause analysis and writing durable fixes or automation.
- Designing reference architectures for common APAC use cases including contact centres, voice analytics, quality assurance and AI agents.
- Building samples, internal tools and scripts that make repeatable work easier for customers and the team.
- Contributing to pre sales discovery and proofs of concept when deep technical direction is needed.
- Partnering with Product and Engineering to prioritise fixes and features.
Location and working model:
- ⭐ Remote. The posting states: this role is based out of India and will service the APAC region, and separately: Remote across APAC with periodic regional meetups. Verified against the posting body rather than the board's remote flag.
- ⚠️ The role services East Asia, Southeast Asia and Australia and New Zealand, and asks for reliable overlap with those business hours. That is a real constraint on your working day even though no fixed shift is stated.
Honest fit guidance:
- Deepgram's Applied Engineering function deliberately combines what other companies split across solutions engineering, solutions architecture, consulting and senior technical support. Expect breadth.
- The AI first expectation is stated more forcefully than at most companies, including that performance is measured on it. Take it literally.
- The posting warns the work changes fast and says this may not be the right role if you want something highly prescriptive or a traditional nine to five. That is honest, and worth believing.
Apply on company site
Opens jobs.ashbyhq.com, the employer's own application page. Applying is always free.