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Diploma in Corporate English D CorpEng converted converted 1 Syllabus Mumbai University by munotes
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Copy to : -
1. The Deputy Registrar, Academic Authorities Meetings and Services
(AAMS),
2. The Deputy Registrar, College Affiliations & Development
Department (CAD),
3. The Deputy Registrar, (Admissions, Enrolment, Eligibility and
Migration Department (AEM),
4. The Deputy Registrar, Research Administration & Promotion Cell
(RAPC),
5. The Deputy Registrar, Executive Authorities Section (EA),
6. The Deputy Registrar, PRO, Fort, (Publication Section),
7. The Deputy Registrar, (Special Cell),
8. The Deputy Registrar, Fort/ Vidyanagari Administration Department
(FAD) (VAD), Record Section,
9. The Director, Institute of Distance and Open Learning (IDOL Admin),
Vidyanagari,
They are requested to treat this as action taken report on the concerned
resolution adopted by the Academic Council referred to in the above circular and
that on separate Action Taken Report will be sent in this connection.
1. P.A to Hon’ble Vice -Chancellor,
2. P.A Pro -Vice-Chancellor,
3. P.A to Registrar,
4. All Deans of all Faculties,
5. P.A to Finance & Account Officers, (F.& A.O),
6. P.A to Director, Board of Examinations and Evaluation,
7. P.A to Director, Innovation, Incubation and Linkages,
8. P.A to Director, Board of Lifelong Learning and Extension (BLLE),
9. The Director, Dept. of Information and Communication Technology (DICT)
(CCF & UCC), Vidyanagari ,
10. The Director of Board of Student Development,
11. The Director, Department of Students Walfare (DSD),
12. All Deputy Registrar, Examination House,
13. The Deputy Registrars, Finance & Accounts Section,
14. The Assistant Registrar, Administrative sub -Campus Thane,
15. The Assistant Registrar, School of Engg. & Applied Sciences, Kalyan,
16. The Assistant Registrar, Ratnagiri sub -centre, Ratnagiri,
17. The Assistant Registrar, Constituent Colleges Unit,
18. BUCTU,
19. The Receptionist,
20. The Telephone Operator,
21. The Secretary MUASA
for information.
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(Appendix ‘B’)
New ordinances 6635 & 6636 relating to the
Diploma in Corporate English.
1. Necessity of Starting this course:
A. English has developed into a universal language for business and trade around the world. English unites
people and companies from different backgrounds, countries and languages and allows them to
communicate in a clear and effective way. Corporate English, thus, becom es a crucial study for
individuals who need the linguistic tools to interact effectively in a business environment, and is a means to
increase their employability index.
B. A certificate course in Corporate English aims at preparing the learners for situations one is likely to face in
the corporate setup, across different kinds of workspaces. It shall definitely help to equip learners with the
valuable skills needed to communicate effectively, giving them an added advantage to the cutting -edge
competi tion in the field. These skills include:
i. Learning key vocabulary and phrases with accurate pronunciations used in corporate and professional
setting, mastering professional email, letter and business writing, delivering presentations, giving
opinions, nego tiating, describing graphs and charts as well as conducting and taking part in meetings.
ii. Honing the aspects of corporate English related to teamwork, business etiquette, relationship building,
networking, writing a CV or a résumé, applying for a job, interview skills and so on.
2. Whether UGC has recommended to start the said Courses?
UGC has given guidelines for introduction of career oriented courses
(https://www.ugc.ac.in/oldpdf/xiplanpdf/revisedcareerorientedcourses.pdf ). Universities are allowed to run the
diploma / certificate courses and with due approval of its governing councils/ statutory council wherever
required (Ref: https://www.ugc.ac.in/faq.aspx ). However, u/s 5(16) under MaharashtraPublic Universities
Act, 2016 (Mah. Act No. VI of 2017), Universities are empowered to start to prescribe the courses of instruction
and studies in choice based credit system for the various examinations leading to specific degrees, diplomas or
certificates in a stand -alone format or joint format with other State or national or global universities.
3. Whether all the courses have commenced from academic year 2020 -21? The above certificate course
recommended by the BoS in English, and further approved by the statutory bodies is to be introduced
from the Academic Year 2021 -2022.
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4. The courses started by the University are self-financed, whether adequate number of eligible permanent
Faculties are available?
The certificate course is purely self-financed. The department/affiliated colleges interested in its affiliation
need to comply with the norms laid down as above.
5. To give details regarding duration of the course and is it possible to compress the course?
The duration of the course is maximum 6 month {6 Months (July -December / January -June)} with total 30
contact hours consist of maximum 2 Credits on completion of total 30 hours.
6. The intake capacity of each course and no. of admissions given in the current academic year (2021 -22)
The intake capacity is set to maximum 40 students per batch.
7. Opportunities of employability/employment available after undertaking these courses:
Corporate English, primarily represented by a good command of the English language, is a key employability
skill required by most corporate employers, private firms, and is gaining importance in government bodies as
well. The Diploma in Corporate English aims at increasing the learner’s employability index by providing them
with the required linguistic inputs to:
i) Be employed in a corporate firm or, for that matter, in any local, national or international business
organisation.
ii) Be employed in the government/ public sector.
iii) Start one’s own start-up or a private venture.
iv) Work abroad in countries such the USA, the UK among several others.
v) Get an added edge for promotions (the individual’s visibility in the organization) and better
professional and networking opportunities.
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AC – 29/06/2021
Item No. – 5.4(N)
UNIVERSITY OF MUMBAI
Syllabus for the
Diploma in Corporate English
(to be introduced with effect from the academic year 2022 -23)
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Sr.
No. Heading Particulars
1 Title of the
Programme
O. 6635 Diploma in Corporate English
2 Eligibility for
Admission
O.6636 Candidate who passed 10+2 examination in Arts / Science
/ Commerce or equivalent examination
3 Passing Marks
R - 9378 The candidate must obtain 40 % of the total marks in
external and internal examination to pass the course
4 Ordinances /
Regulations (if any) -
5 No. of Years /
Semesters
R - 9379 One Year -Two Semesters
6 Level P.G. / U.G. / Diploma / Certificate
(Strike out which is not applicable)
7 Pattern Yearly / Semester
(Strike out which is not applicable)
8 Status New / Revised
(Strike out which is not applicable)
9 To be implemented
from Academic Year From Academic Year 2022 -2023
Date: 30/04/2021 Signature:
Name of BOS Chairperson / Dean : Dr. Sudhir Nikam
UNIVERSITY OF MUMBAI
Syllabus for Approval
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Board of Studies in English
Syllabus Sub -Committee
University of Mumbai
Diploma in Corporate English
(With effect from the academic year 2022 -23)
Dr. Sudhir Nikam (Chairperson)
Dr. Rajesh Karankal (Member) Dr. Santosh Rathod (Member)
Dr. Bhagyashree Varma (Member) Dr. Deepa Mishra (Member)
Dr. B. N. Gaikwad (Member) Dr. Dattaguru Joshi (Member)
Dr. Satyawan Hanegave (Member) Dr. Deepa Murdeshwar -Katre (Member)
Dr. Sachin Labade (Convener) Associate Professor, Department of English, University of
Mumbai, Mumbai 98. sachin.labade@english.mu.ac.in
Dr. Susan Lobo (Member) Associate Professor of English, St. Andrew's College, Bandra (W),
Mumbai.lobosusan@hotmail.com
Dr. Shubha Mukherjee (Member) Asst. Professor, Department of English, GN Khalsa Co llege,
Matunga, Mumbai 19. shubha.mukherjee@gnkhalsa.edu.in
Dr. Aarti Punjabi (Member) Visiting Faculty SBM, NMIMS, Mumbai. artymanoj@gmail.com
Ms. Juliet Y.K. (Member) Associate professor, Bal -bharati's MJP College of Commerce,
Kandivali West, Mumbai - 67. Email id: juliet.yk@balbharati.edu
Ms. Kranti Doibale (Member) Asst. Professor, Dept. of En glish, R.D. National College,
Bandra (W), Mumbai -50 Email id: kranti.doibale@rdnational.ac.in
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Syllabus
1
Title of the Programme
O. 6635
Diploma in Corporate English
2 Eligibility for Admission
O. 6636 Candidate who passed 10+2 examination in Arts / Science /
Commerce or equivalent examination
3
Intake Capacity
40 Students per batch
4 Passing Marks The candidate must obtain 40 % of the total marks in
external and internal examination to pass the course
5 Selection First Come First Served Basis
6 Credits 16 Credits
7 Duration of the Course One year/Two Semesters
8 Number of Contact Hours 40(lectures) + 20 (tutorial) Per Theory Paper
60 Learning Hours Per Practical Paper
9 Fee Structure Rs. 5000/ - (The fee covers tuition fee, remuneration of
teacher, infrastructural expenses, books, stationery,
examination fee etc.)
10 Teaching Faculty Qualification As per UGC Guidelines
11 Remuneration of Teacher As per University / Government Guidelines
12 Centre Any College/Department/Institution under the purview of
the University of Mumbai
13 Level U.G. / Diploma
14 Pattern Semester
15 Status To be implemented from the Academic Year 2021 -2022
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Diploma in Corporate English
Preamble:
English is the universal language for business and trade around the world. It unites people and
companies from different backgrounds, countries and languages and allows them to
communicate effectively. That’s why Corporate English becomes a crucial study for individuals
who need these skills to interact in a business environment, thereby increasing their
employability index learners in the corporate and public sectors.
These skills include learning key vocabulary and phrases with a ccurate pronunciations used in
corporate and professional settings, and mastering professional and business writing skills.
Writing a CV or learners a résumé, applying for a job, preparing for interviews, and displaying
business etiquettes are also prerequ isite skills when one ventures into the job market.
It is with this backdrop that the Diploma in Corporate English is designed. It aims at preparing
the learners for situations one is likely to face in the corporate sector. It will equip learners with
the valuable skills needed to communicate effectively, giving them an added advantage in the
cutting -edge competition in the field. This diploma aims at increasing the learner’s employability
index by providing them with the required inputs to be employed in a corporate firm or in any
local, national or international business organization.
Objectives of the course:
● To train learners in communicating accurately and confidently in a corporate scenario
● To enable learners enrich their pronunciation, vocabulary, and grammar
● To enable learners to participate effectively and efficiently in corporate speech situations
● To help learners develop business writing skills
● To enhance learners’ employability index through practical exposure and internship
Learning outcomes:
CO 1: Learners will be able to use Business English with accuracy and fluency
CO 2: Learners will have an improved pronunciation, vocabulary and grammar.
CO 3: Learners will demonstrate the ability to communicate effectively in situations
includ ing meetings, negotiations, telephoning skills, presentations etc.
CO 4: Learners will be able to write effective emails, agendas, reports, formal letters etc.
CO 5: Learners will display command over administrative and persuasive skills and
proficiency in corporate communication.
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University of Mumbai
Diploma in Corporate English
Semester I
Course: Theory
Course Title: Introduction to Corporate English
Paper: I
(With effect from the academic year 2022 -23)
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01 Syllabus as per Choice Based Credit
System
i. Title of the Programme Diploma in Corporate English
ii. Course Code
iii. Course Title Introduction to Corporate English
iv. Course Contents Enclosed a copy of the syllabus
v. References and Additional References Enclosed in the Syllabus
vi. Credit Structure (No. of Credits) 04
vii. No. of lectures per Unit 15
viii. No. of lectures per week 04
ix. No. Tutorials per week 01
x. Total Marks 100
02 Scheme of Examination Theory Examination + Internal
Evaluation (60+40)
03 Special notes, if any No
04 Eligibility, if any HSC of any stream or Equivalent
Certificate
05 Fee Structure As per University Structure
06 Special Ordinances / Resolutions if
any No
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Unit 1: Preparing for the Corporate World (10 lectures)
● Know Your Corporate World
● English in Corporate Job Profile
● Language and Corporate Culture
● Corporate Literacy
● Skills that get you hired
Unit 2: Mend Your Language (10 lectures)
a. Pronunciation
● Neutralizing accent
● Stress & Intonation
● Pronouncing words of foreign origin
● Enunciation
b. Vocabulary
● Profession specific diction
● Collocations
● Usage
● Strategies, tools and techniques to enrich professional diction
c. Grammar
● Common Errors at sentence level
● Discourse Errors
Unit 3: Preparing for Corporate Career (10 lectures)
Job Hunting I: Knowing What You Want
● Job Hunting II: Knowing Where to Look/
Understanding Professional Networking
● Job Hunting III: Preparing for Interviews and GDs, etc.
Unit 4: Corporate Communication: Onboarding (10 lectures)
● Getting Hired: Writing Powerful CVs and Cover Letters
● Asking for and Giving Information: Making Inquiry and Replying to them
● Conflict Resolution: Responding to Oral and Written Complaints
● Assertive Communication: Giving and Accepting Criticism
● Speaking with Confidence: Making Effective Use of Voice and Body Language Semester I – Paper I
Title: Introduction to Corporate English
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Evaluation: Semester End Examination Pattern 60 Marks Hours: 02 Evaluation Pattern:
Internal Assessment (40 Marks):
Sr. No. Particulars Marks
1 Classroom Attendance & Participation 10
2. Oral Presentation (Use of ICT is recommended) 10
3 Test/Written Assignment 20
Suggested Topics for Internal Assessment:
● Interviewing entrepreneurs
● Mock meeting/interview
● Group Discussion
● Presentations (group/pair/individual) with ICT
● Job-Specific SWOC Analysis of Language Proficiency
● Email applications and Email invitations
● Module -wise journal entry – for reflections on learning that has taken place.
● Group Projects (prepare a social media campaign on an issue of the students’ choice)
● Conversations with subordinates or a superior or an outsider:( to examine the first few
minutes of the body language/ words used)
● Making Presentations and Short Speeches
● Participation in mock -interviews and mock GDs
N.B. : Students, in consultation with and due approval of the instructor, may work on similar and
relevant topics.
Semester End Examination (60 Marks):
The Semester End Examination for 60 marks will have 4 questions of 15 marks each (with
internal choice):
Question 1 Objective (15/20) 15 Marks
Question 2 Short Notes (3/5) 15 Marks
Question 3 Short Answer (3/5) 15 Marks
Question 4 Application/Long answer (2/3) 15 Marks
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University of Mumbai
Diploma in Corporate English
Semester I
Course: Practical
Course Title: Project
Paper: II
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(With effect from the academic year 2022 -23)
01 Syllabus as per Choice Based Credit
System
i Title of the Programme Diploma in Corporate English
ii Course Code
iii Course Title Project
iv Course Contents Enclosed a copy of the syllabus
v References and Additional References Enclosed in the Syllabus
vi Credit Structure (No. of Credits) 04
vii No. of Learning Hours 60
viii No. Tutorials per week 01
ix Total Marks 100
02 Scheme of Examination Internal Evaluation (75+25)
03 Special notes, if any No
04 Eligibility, if any HSC of any stream or Equivalent
Certificate
05 Fee Structure As per University Structure
06 Special Ordinances / Resolutions if any No
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The purpose of this course is to engage learners through the mode of project to reinforce the
ideas, concepts and skills that are introduced in the theory paper. Learners choose a topic for the
project in consultation w ith the project guide. The project may be carried out individually or in
collaboration with other learners.
Ideas for Project:
The following is only a suggested topic. Similar topics keeping the learning and local context
may be given to the learners.
1. CSR Activity of a corporate house in the local area
2. Activity with an NGO in the local area
3. Activity with a Youth Forum in the local area
4. Activity with a Self -help group in the local area
The learners may be encouraged to use strategies such as interview, online/offline survey, field
visits, collection of documents such as photographs, brochure etc.
Guidelines for reporting and presenting project
The report may be submitted in Print (type -written) format (PDF format for online submission)
or in Non -Print (Blog/Vlog /Web -page/documentary) format
Format of the Print Report:
● The full content of the report must be bound together so that the pages cannot be removed
or replaced.
● The cover of the report must contain, title, name of the candidate, name of the Diploma,
Semester, Name of the Guide/Co -guide and the year of submission.
● Page numbers must be mentioned at the bottom of each page and Margin should be 1.5”
on the left and 1” on the remaining three sides.
● Use separate index sheets for all chapters. Each chapter should begin on a new page.
● Report must contain all the necessary documents such as certificate of the guide, training
completion Certificate by the institute/ organiza tion, student declaration certificate,
acknowledgements, table of contents, bibliography, appendix (if any) etc.
● Learners should use simple and good English while writing the report. Avoid
grammatical errors.
● No aspects of the structure of the report shoul d be omitted. Semester I – Paper II
Title: Project
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Guidelines for the instruction and assessment
● Learners may be allotted project mentors to guide them through the process.
● Learners may be allotted a co -guide in case of availability and necessity.
● Learners may be encouraged to take up a project in pair or group (depending on the
context)
● Learners may be trained to present final project to improve their presentation skills,
● A well -planned rubric and additional guidelines may be prepared by the study centre
keeping in view the core con tent, quality of the project and presentation of work.
Evaluation Pattern:
Internal Assessment (100 Marks):
Sr. No. Particulars Marks
1 Project Field Work (minimum 25 hours)
Report (Up to 2500 words - (It may include images, graphs,
appendix etc.) 75
2 Presentation (with the use of ICT tools) 25
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University of Mumbai
Diploma in Corporate English
Semester II
Course: Theory
Course Title: English in Corporate World
Paper: III
(With effect from the academic year 2022 -23)
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01 Syllabus as per Choice Based Credit
System
I Title of the Programme Diploma in Corporate English
Ii Course Code
iii Course Title English in Corporate World
iv Course Contents Enclosed a copy of the syllabus
v References and Additional References Enclosed in the Syllabus
vi Credit Structure (No. of Credits) 04
vii No. of lectures per Unit 15
viii No. of lectures per week 04
ix No. Tutorials per week 01
x Total Marks 100
02 Scheme of Examination Theory Examination + Internal
Evaluation (60+40)
03 Special notes, if any No
04 Eligibility, if any HSC of any stream or Equivalent
Certificate
05 Fee Structure As per University Structure
06 Special Ordinances / Resolutions if
any No
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Unit 1: Presenting and Representing (10 lectures)
● Elevator Pitch
● Conducting and participating in Meetings
Purpose & Significance of meetings in corporate communication
Presenting and responding to ideas in a business meeting
● Briefings
Organising a team briefing
Presenting/ managing the team briefing
● Conferences and Seminars
Purpose Significance of conferences in corporate communication
Conducting a business conference/Seminar
Unit 2: Writing Professionally (10 lectures)
● Eliminating Indianisms and Jargon in Professional Writing
● Correspondence for Meetings: Drafting Notices,
Agendas, Minutes and Resolutions
● Writing Professional Reports
● Crafting Pro posals that Work
Unit 3: Tactful and Diplomatic Communication
● The Art of saying ‘NO’
● Using Unbiased/Impartial language
● Delivering ‘bad news’ with tact
● Writing negative emails
● Communicating Business ethics
Unit 4: Digital & Interpersonal Communication
English in Corporate Digital Communication
Netiquette and Telephonic Communication
Video conferencing
Customer Service: Frontline Skills
Handling difficult colleagues and clients Semester II – Paper III
Title: English in Corporate World
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Evaluation: Semester End Examination Pattern 60 Marks Hours: 02 Instructional Guidelines:
It is recommended that the instructors use a dual approach in executing the curriculum. The
primary focus may be placed on building language proficiency of the learners, whereas, it may
be achieved by way of using methods, teaching strategies, approaches, pedagogical inputs to give
them an experie nce of the corporate field and dealing with corporate situations.
Evaluation Pattern:
Internal Assessment (40 Marks):
Sr. No. Particulars Marks
1 Classroom Attendance & Participation 10
2. Oral Presentation (Use of ICT is recommended) 10
3 Test/Written Assignment 20
Suggested Topics for Internal Assessment:
● Interviewing entrepreneurs
● Mock meeting/interview
● Group Discussion
● Presentations (group/pair/individual) with ICT
● SWOC
NB: Students, in consultation with and due approval of the instructor, may work on similar and
relevant topics.
Semester End Examination (60 Marks):
The Semester End Examination for 60 marks will have 4 questions of 15 marks each (with
internal choice):
Question 1 Objective (15/20) 15 Marks
Question 2 Short Notes (3/5) 15 Marks
Question 3 Short Answer (3/5) 15 Marks
Question 4 Application/Long answer (2/3) 15 Marks
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University of Mumbai
Diploma in Corporate English
Semester II
Course: Practical
Course Title: On-the-Job Training/ Internship
Paper: IV
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(With effect from the academic year 2022 -23)
01 Syllabus as per Choice Based Credit
System
i Title of the Programme Diploma in Corporate English
ii Course Code
iii Course Title On-the-Job Training/ Internship
iv Course Contents Enclosed a copy of the syllabus
v References and Additional References Enclosed in the Syllabus
vi Credit Structure (No. of Credits) 04
vii No. of learning hours 60
viii No. of learning hours per week 04
ix No. Tutorials per week 01
x Total Marks 100
02 Scheme of Examination Internal Evaluation (75+25)
03 Special notes, if any No
04 Eligibility, if any HSC of any stream or Equivalent
Certificate
05 Fee Structure As per University Structure
06 Special Ordinances / Resolutions if any No
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The purpose of this course is to engage learners through the mode of on -the-job training to
reinforce the ideas, concepts and skills that are introduced in the theory course. Learners choose
a topic for the project in consultation with the project guide. The project may be carried out
individually or in collaboration with other learners.
Ideas for Project:
The following is only a suggested topic. Similar topics keeping the learning and local context
may be given to th e learners.
Select a corporate firm/organization in your local area and undertake internship with a
minimum of 30 hours. Prepare and submit a report on the same to the college/study centre
at the end of the semester.
Guidelines for the study Centre:
Since the on -the-job training is an integral part of this diploma, the study centre must identify
potential organizations/institutes/companies/Hotels etc. and either enter into an MoU with them
or establish rapport with them so as to the learners are taken as interns.
Guidelines for reporting and presenting project
The report may be submitted in Print (type -written) format/PDF format or in Non -Print
(Blog/Vlog/ /Web -page) format
Format of the Print Report:
● The full content of the report must be bound to gether so that the pages cannot be removed
or replaced.
● The cover of the report must contain, title, name of the candidate, the award and the year
of submission.
● Page numbers must be mentioned at the bottom of each page and Margin should be 1.5”
on the lef t and 1” on the three sides.
● Use separate index sheets for all chapters should start from a new page.
● Report must contain all the necessary documents such as. Certificate of the guide,
training completion Certificate by the institute/ organization, student declaration
certificate, acknowledgements, table of contents, bibliography, appendix (if any) etc. Semester II – Paper IV
Title : On-the-Job Training/ Internship
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● Learners should use simple and good English while writing the report. Avoid
grammatical errors.
● No aspects of the structure of the report should b e omitted.
Guidelines for the instruction and assessment
● Learners may be allotted project mentors to guide them through the process.
● Learners may be allotted a co -guide in case of availability and necessity.
● Learners may be encouraged to take up a project in pair or group (depending on the
context)
● Learners may be trained to present final project to improve their presentation skills,
● A well -planned rubric and additional guidelines may be prepared keeping in view the
core content, quality of the project and presentation of work.
● The project report will be assessed by two examiners (Guide +1).
● These two examiners will also assess the student's presentation. The learners will be
awarded average marks given by the 02 examiners.
Evaluation Pattern:
Internal Assessment (100 Marks):
Sr. No. Particulars Marks
1 Project Field Work (minimum 25 hours)
Report (Up to 2500 words (It may include images, graphs,
appendix etc.) 75
2 Presentation (with the use of ICT tools) 25
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Recommended Reading
● Barns, Lucas. ESL Business English: The Essential Guide to Business English
Communication . 2015
● Barduhn, Susan and Tim Bowen. English for Everyone: Business English Course Book.
DK Publishing, 2017.
● Bennet, Andrew. 25 Business Stories: A Practical Guide f or English Learners. Merriam
Webster, 2008.
● Boobyer, Victoria, et al. English for Everyone: Business English Course Book . Dorling
Kindersley Ltd., 2019.
● Brook -Hart, Guy. Business Benchmark Upper Intermediate Business Vantage Student's
Book . Cambridge University Press, 2013.
● Canavor, Natalie. Business Writing Today: A Practical Guide. 3 rd ed., Sage
Publications, 2019.
● Cordell, Jane. Cambridge Business English Activities. Cambridge UP, 2000.
● Davidson, George. Learners’ Companion to English Vocabulary. Learners Publishing Pte
Ltd., 2003.
● Franklin Executive Vocabulary for Effective Communication: 2180 Most Common
Words for Business Communication by Franklin Vocab System. 2014.
● Mascull, Bill. Bus iness English Vocabulary in Use. Cambridge UP, 2004.
● Mehra, Shital Kakkar. Business Etiquette: A Guide for the Indian Professional.
HarperCollins, 2012.
● Oxford Business English Dictionary for Learners of English. Edt. Dilys Parkinson &
Joseph Noble. Oxford University Press, 2005.
● Parkinson, Dylis. Oxford Business English Dictionary: for Learners of English. Oxford
UP, 2008.
● Raman, Meenakshi, and Sangeeta Sharma. Professional English . OUP, 2019.
● Truss, Lynne. Eats, shoots and leaves: the zero -tolerance appro ach to punctuation. Fourth
Estate, 2009.
● Whitby, Norman. Business Benchmark Pre -intermediate to Intermediate Business
Preliminary Student's Book . Cambridge University Press, 2013.
● Williams, Erica. Presentations in English: Find your voice as a presenter . Macmillan,
2008.
Page 27
Web Resources
● Introduction to Business and Travel English Language Skills (Alison)
https://alison.com/course/introduction -to-business -and-travel -english -language -skills
● Business English Course Online (London School Online)
https://www.londons chool.com/lso/online -courses/business -english -online/
● English for Business (English Live)
● https://englishlive.ef.com/en -us/learn -english -online/business -english/#scrollIndicator
(This course focuses on developing simple business English language skills like writing
an email or talking on the phone as well as more advanced language skills needed for
conducting meetings, negotiating deals or giving presentations)
● Business Writing App of Google Play Store
● https://play.google.com/store/apps/details?id=in.softecks.businesswriting
● https://www.businessenglishpod.com/ (It is truly fantastic! It offers audio lessons where
each audio has real -world interactions and conversations in mind, with plenty of different
● https://www.businessenglishpod.com/
● https://learnenglish.britishcouncil.org/business -english
● https://www.engvid.com/topic/business -english/
● https://businessenglishsite.com/
● http://www.bbc.co.uk/
N.B:
1. At the end of the course, the Centre (College/Institute/Department) should ensure that the
university rules and regulations have been d uly followed.
2. On the basis of examination results and credits earned by the student, the Centre will issue the
joint certificate with the name of University and College/Institute/Department.